About Us
Direct Gardening is one of the largest producers and distributors of home gardening products through the internet in the United States. Direct Gardening offers a wide range of quality gardening plants, seeds, bulbs and supplies at very low prices to gardening enthusiasts in the United States, Puerto Rico and the Virgin Islands.
Our company is a retail operation that sells only to the end customer. We do not sell wholesale, and our guarantee does not cover products that are intended for resale. If you are interested in purchasing wholesale, please contact us to make arrangements and to inquire about special terms and conditions for wholesale orders.
How To Contact Us
Should you have any questions or concerns about any aspect of this site there are three easy ways to contact us.
Phone
Call our friendly and helpful customer service representatives at (309) 662-7943.
Monday - Friday: 8 am - 6 pm
Saturday: 8 am - 5 pm CST
Extended hours offered in the spring.
Sorry, we do not accept attachments. Please do not send an attachment with your email or we will not receive your message.
- For general information regarding:
- Policy and guarantee procedures
- How to submit a guarantee claim
- Planting tips
- Product information and pricing
- Product availability
- Help in placing an order
- Status of current order
- Status of replacement request
- Status of return/refund
- For the above, please contact: [email protected]. We will usually respond the following business day. If you do not receive a response within 2 business days, assume your email was either not received or that your email address was returned to us as undeliverable. Check your email settings to verify your correct address and contact us again. Also do not forget to add [email protected] to your address book so that our reply will not be rejected by your spam filter.
- For technical problems you are experiencing using the website first consult our Site Tips. If this does not resolve the problem contact our Webmaster.
